Quality, authenticity, and peace of mind â guaranteed with every bracelet.
Every mystiara bracelet comes with a certificate of authenticity. We hand-select each crystal directly from ethical mines â no synthetics, no imitations. What you see is genuine earth-made artistry.
Enjoy free express shipping on all orders over RM 200. We partner with reliable courier services to ensure your bracelet arrives safely â typically within 3â5 business days across Malaysia and Singapore.
Not completely in love? Return your bracelet within 30 days for a full refund â no questions asked. We want you to be absolutely certain that your mystiara piece is the right one for you.
Your privacy and security matter. Our checkout is protected by 256-bit SSL encryption. We never store your payment details and never share your personal information with third parties.
From mine to wrist, every step of our supply chain is transparent and ethical. We personally visit our partner mines, pay fair wages to artisans, and use eco-friendly packaging.
Have a question about your bracelet? Need care advice? Our customer support team is here for you â not just at purchase, but for the lifetime of your mystiara piece.
We take every precaution to ensure your bracelet arrives safely and beautifully.
Orders processed within 24 hours on business days. You'll receive a tracking number via email.
3â5 business days within West Malaysia. 5â7 days for East Malaysia and Singapore.
Every bracelet arrives in a premium velvet pouch with authenticity certificate â ready for gifting.
Every mystiara bracelet comes with a numbered certificate of authenticity. We source directly from ethical mines in Brazil, Madagascar, and the Himalayas â and we personally visit our partner mines. If you ever have doubts, our lifetime support team is happy to walk you through the provenance of your specific piece.
We offer a 30-day, no-questions-asked return policy. If you're not completely satisfied, simply contact our support team and we'll provide a prepaid return label. Once we receive the bracelet in its original condition, we'll process a full refund within 5 business days.
Keep your bracelet away from harsh chemicals (perfumes, cleaning products). Clean gently with a soft, dry cloth. Store in the provided velvet pouch when not wearing. Avoid prolonged exposure to direct sunlight which can fade some crystals. The elastic cord is durable but will naturally wear over time â we offer complimentary re-stringing within the first year.
Currently we ship to Malaysia and Singapore with free express delivery on orders over RM 200. For international shipping to other destinations, please contact our support team and we'll do our best to accommodate your request.
Because each bracelet is handcrafted from natural crystals, every piece is unique. While we can't guarantee specific crystal patterns or inclusions, we're happy to help you select a bracelet that resonates with your intentions. Contact us for personalized recommendations.